In making an effort to provide the participants support and guidance in expressing openly their ideas, beliefs and/or emotions; answering any questions; clarifying any issues; and in discussing what they learned about practice, the following specific behaviors (Source:RCRA Corrective Action Workshop) might help the particpants to develop their participation skills and techniques on this forum:
- Paraphrasing - Verbally summarize what you hear another say, and ask if it is accurate.
- Information or opinion seeking - Assess what information is relevant to the discussion, and ask others for that information or their opinion.
- Clarifying - State your ideas clearly and directly. Offer examples or illustrations.
- Summarizing - In two sentences or less, identify the main point(s) of what you just said.
- Testing ideas - Pose a questions such as, "what if we (insert idea)? What would be the benefits? The obstacles?"
- Integrating ideas - Combine the suggestions and ideas presented into a new idea.
- Information or opinion giving - Assess what information is relevant to the discussion, then provide helpful information or helpful opnion.
- Reducing tension - Offer some humor in discussion. Lighten up the situation by telling a "light" story.
- Setting standards - Suggest guidelines or minimum criteria against which the group might evaluate potential solutions.
I am confident that you can develop participation skills and techniques further on this forum.
KM Practitioner Group
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